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Clip-in Ponytails


How does delivery work?

Delivery can take anywhere from 1 - 5 business days. We ship for free to all major areas in South Africa. If you stay in an outlining area, we could ask you to collect your extensions from a shop close by.

Can I return or exchange my hair?

Definitely, as long as you have not yet removed the security seal (the golden ties keeping the extensions in tact), and you return the set to us within 7 days of receipt of your order. For hygienic reasons we do not accept returns or exchanges on extensions that have been worn or opened. Returning the extensions to us is for your own account, but we'll happily help with arranging the collection.

How do I care for the extensions?

Just like your own hair, Frontrow extensions can be straightened, blow-dried, styled and curled. In order to preserve and extend the lifespan of your extensions, we suggest to always use a good heat protectant spray prior to styling. Also, use a low heat setting of 120 deg C, as anything higher runs the risk of damaging the hair or causing it to break. This will also prolong the lifespan of your extensions.

Use a soft bristled brush when brushing the extensions. Start from the tip and work your way up to the root. Only wash your extensions every 15 - 20 wears and use sulphate free products to protect the hair. A good hair oil will easily put moisture back in the hair if you feel that it has become a bit dry. To curl the hair without heat, make one or a few braids while the hair is when and leave it overnight to dry. When loosening the braid(s), you'll have soft, loose curls.

Frontrow customers

Don't take our word for it, see what our customers have to say...