Brown Black 20inch Clip in Ponytail

When placing your order, you will have an option between free and express delivery. Free delivery takes between 2 to 5 working days and express delivery, for R100, takes 1-2 working days (These estimates may vary for outlying areas).

Our packages are dispatched from Monday to Friday. If you have an urgent order, please contact us on 0214617750 for assistance and to confirm stock availability. 

Please note: Preorder items have a specific wait time depending on the product, please reach out via email to ask us when the new stock is expected.

The lifespan of your extensions is between 3 months to a year, depending on usage and how well you look after them. Daily wear, the use of heated styling tools, and frequent washing and combing all contribute to the wear and tear of your extensions. To help extend longevity of your extensions, we advise that you remove the extensions when you sleep, shower, and swim. Always use a salon-grade heat protectant spray and only wash your extensions every 15 - 20 wears with sulphate free shampoo and conditioner.

Your extensions should be washed every 15 - 20 wears, or when the hair has a build up of products and has become unmanageable to style. Only wash with sulphate free products as sulphate tends to dry out the hair.

Tip: Airing out your extensions is often all you need to keep them clean. You can use a little argan hair oil, to keep them smelling fresh and feeling soft.

Absolutely! All our human hair extensions can be heat styled to curl, straight or wave. Simply apply a salon-grade heat protectant spray before styling and lower the temperature on your styling tool to protect the hair. We recommend anything lower than 200 degrees celsius.

It’s preferable that you choose the correct colour extensions from the beginning, as they have already undergone a chemical process to get them to that specific colour. However, they can be coloured a darker shade, but not lighter, and bleaching them is not recommended. Be aware that colouring your extensions will shorten their lifespan considerably. They will become dry and brittle very quickly and might break off. We cannot take responsibility for hairstylists colouring the extensions, as we don't have control over the process, exposure length and products used to dye. We therefore don't, under any circumstances, offer exchanges / refunds if extensions have been dyed.

If you do opt to colour your extensions, we recommend getting them coloured by a professional who has had previous experience working with hair extensions.

We recommend testing the product on a smaller weft and to proceed weft by weft thereafter so the formula can be altered if need be. We also recommend using a semi permanent color, as it is far more gentle on the hair extensions. We do not recommend lightening your extensions, as it will require them to be bleached. Bleaching is a very harsh and harmful chemical process, which will alter the quality of your hair extensions and could potentially severely damage them.

Please note we offer the same advice for using purple or silver shampoo.